Position title
Housing Outreach Worker

Are you a resource champion that is passionate about assisting community members in securing housing, health, and community services? Do you have a background in working with individuals with harm reduction, person-centered, and strength-based approaches? Are you an expert in developing landlord and tenancy relationships with your knowledge of the Residential Tenancy Act?

The Housing Outreach Worker role is part of the Intensive Case Management Team and is responsible for assisting persons served in securing housing, accessing financial benefits, and building connections in the community.

What you bring to the team
  • You bring 1+ years of related direct service work experience with vulnerable people.
  • You possess a diploma in Social Work, Human Services, or a related field.
  • You have a proven ability to practice relationship-based approaches.
  • You have a background and experience working with people requiring higher levels of support due to trauma, addictions, mental illness, or poverty.
  • You are able to embed in your work the practices of harm reduction, person-centered, trauma-informed, and strength-based care.
  • You are able to remain confident and calm. This work may involve de-escalating crisis situations with individuals under the influence of drugs or alcohol or experiencing a mental health crisis.
  • You have experience using evidence-based models of practice.
  • You are skilled comfortable using a computer and Microsoft Office 365.
  • You are able to use your personal vehicle to visit different locations throughout the Edmonton area.

Important work you will do at e4c
  • Promote e4c Intensive Case Management’s services to potential property management organizations or landlords.
  • Use intake, assessment, referral skills, and tools to assist in exploring strengths and barriers to obtaining housing.
  • Create goals and provide supports to persons served with their transitions in securing housing.
  • Assist in navigating and accessing the appropriate funding bodies and service referrals available for Albertans within the community.
  • Work in partnership with Follow-up Support Workers to ensure a successful supportive program exit.
  • Accompany and/or transport persons served to appointments, cultural events, and activities.
  • Collect and input data for reporting purposes.

As the COVID-19 pandemic evolves, e4c continues to take action to protect persons served and staff. Strategies related to e4c’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 Full Vaccination is a condition of employment for all employees at e4c.  If an individual is unable to be vaccinated due to a protected ground as defined in the Alberta Human Rights Act, e4c will consider requests for a reasonable accommodation. Candidates seeking a reasonable accommodation on this basis will be required to provide relevant documentation in support of the request for a reasonable accommodation.

Employment Type
Job Location
Working Hours
Monday to Friday
Salary and Benefits

Competitive Salary
Robust Benefits Package
RRSP Matching
3 Weeks Paid Vacation
Paid Sick Time
Professional Development Opportunities
Employee Family Assistance Program (EFAP)

Date posted
January 10, 2022
Closing Date
January 21, 2022
Background Check Process & Requirements

Prior to successful employment with e4c, applicants are required to submit a Police Information Check and Intervention Record Check. Applicants seeking a front line role are required to submit a Vulnerable Sector Police Information Check. 


Please send a thoughtful cover letter and resume to careers@e4calberta.org.

Please include the position(s) title you are applying for in the subject line.

Please submit your resume in PDF format.

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Position: Housing Outreach Worker

Thank you for submitting your application and for your interest in e4c. Due to the volume of applications we receive, only individuals who have been shortlisted will be contacted.