Position title
Site Manager (Team Lead) - Youth Housing

The Site Manager has 2 direct reports and is responsible for a team of 10 staff who provide youth with the stability and supports necessary to address issues related to homelessness, substance use/misuse, and sexual exploitation while effectively coordinating the delivery of safe housing and transitional programming. You play a key role in developing and nurturing community relationships with the youth inside the house and with external stakeholders to foster positive community supports. Site Managers work collaboratively with their team to achieve group goals and objectives and with youth through non-judgmental, harm reduction, trauma-informed, and solution-focused approaches.

What you bring to the team
  • You bring 4+ years of working with the marginalized youth populations.
  • You have 2+ years in a supervisory role, experience in a residential setting is an asset.
  • You possess post-secondary education in Child and Youth Care (CYC), Social Work, Human Services, or related fields.
  • You are non-judgmental, empathetic, flexible, and able to work with initiative and independence.
  • You can connect and inspire trust with youth struggling with addictions, poverty, mental health, trauma, LGBTQ2S+, and Newcomers to Canada and/or refugees.
  • You can utilize strong crisis intervention/de-escalation training/skills and can remain calm and confident in high pressure, or stressful situations regularly.
  • You describe yourself as someone who utilizes a harm reduction, trauma-informed, and person-centered approach.
  • You are confident utilizing different computer applications.
  • You have the ability to travel to different sites as required using a personal vehicle.

Important work you will do at e4c
  • Review and evaluate youth program plans and outcomes to ensure program fidelity and improvement.
  • Support and provide staff with innovative strategies to enhance their work with youth experiencing complex barriers.
  • Analyze programming trends through review of incident reports, service delivery, outcomes, goals.
  • Lead the evaluation and development of staff performance through regular supervision sessions, performance appraisals, training opportunities, and feedback.
  • Develop relationships with stakeholders, community members, and external service providers to develop the networks, systems, and social justice to achieve program outcomes.
  • Monitor and evaluate house/program profile in the community, develop programming or action plans to address gaps or areas of improvement.
  • Facilitate audit programming/reporting processes, compile reports and propose recommendations.
  • Oversee and evaluate program/house documentation (i.e. CARF, OH&S, policies, and procedures).
  • Recruit, orient, and train all staff in partnership with the Youth Housing Program Leads.

Employment Type
Full-time, Youth Housing Program
Job Location
Base Salary
$28-$30 Per hour
Salary and Benefits

Robust Benefits Package
RRSP Matching
4 Weeks Paid Vacation
Paid Sick Time
Professional Development Opportunities
Employee Family Assistance Program (EFAP)


The below certificates are assets.

Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS, and Food Safety.

Closing Date
December 20, 2023
Background Check Process & Requirements

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check (IRC).

Please apply for your Police Intervention Check with Vulnerable Sector Search via your local RCMP detachment or Edmonton Police Service.

You are encouraged to apply for your Intervention Record Check immediately.  There is no cost to apply for an IRC. To access the IRC application form click below.  Please email your completed form  with picture ID to CS.IRCEdmonton@gov.ab.ca

Intervention Record Check Form



Please send a thoughtful cover letter and resume to careers@e4calberta.org.

Please include the position(s) title you are applying for in the subject line.


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Thank you for submitting your application and for your interest in e4c. Due to the volume of applications we receive, only individuals who have been shortlisted will be contacted.