Position title
Transitional Case Coordinator

Do you identify yourself as being collaborative, flexible, and goal-oriented – Are you ready to gain leadership experience? The Transitional Case Coordinator could be your next step in your social services career! The Transitional Case Coordinator focuses on ensuring high-quality case management services and transition planning are provided to youth to support the achievement of their goals! A Transitional Case Coordinator builds relationships with youth through a non-judgmental, harm reduction, trauma-informed, and solution-focused approach. You will play a key role in working together with youth to create goals and assist them in participating in day programming according to their interests! You will have the opportunity to provide leadership expertise to team members with regular supervisory sessions including coaching, check-ins, performance reviews, and development plans to assist in their personal and professional growth!

What you bring to the team
  • You bring 3+ years of working with marginalized populations (youth experience is an asset).
  • You have previous supervisory experience and understand what it takes to motivate and support a team.
  • You possess post-secondary education in Child and Youth Care (CYC), Social Work, Human Services, or related fields.
  • You describe yourself as non-judgmental, empathetic, flexible, and able to work with initiative and independence.
  • You are able to connect and inspire trust with youth struggling with addictions, poverty, mental health, and trauma.
  • You describe yourself as someone who utilizes a harm reduction, trauma-informed, and person-centered approach.
  • You are confident utilizing different computer applications.
  • You have the ability to travel to different sites as required using a personal vehicle.


Important work you will do at e4c
  • Develop individualized youth case/transition plans, goals, and assessments in collaboration with youth.
  • Assist youth in attending day programming (including but not limited to school, life skills training, employment, and rehabilitation) through the use of relationship-based approaches.
  • Collaborate with youth to create and complete goals and provide follow-up support.
  • Communicate with legal guardians, service team members, and the house leadership team regarding the progress of the youth, significant changes in the youth’s behavior, and any concerns/challenges the youth may be experiencing.
  • Provide referrals and follow-up support to external agencies and services (legal support, medical, education, Children’s Services, etc.)
  • Produce, update, review and submit accurate youth files, case notes, critical incidents, and absent from care forms.
  • Review and ensure staff documentation of medication administration practices and practices are in compliance with agency policy/procedures, legislation, accreditation (CARF) and licensing standards, etc.
  • Conduct performance reviews, development plans, supervision check-ins, and active coaching sessions with team members.
  • Oversee and approve schedules, shift vacancies, timesheets, expense reports, house budgets, and time-off requests.
  • Perform crisis intervention and direct one-on-one supports.
  • Establish and maintain positive relationships with families, neighbors, visitors, and community league affiliations.

As the COVID-19 pandemic evolves, e4c continues to take action to protect persons served and staff. Strategies related to e4c’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 Full Vaccination is a condition of employment for all employees at e4c.  If an individual is unable to be vaccinated due to a protected ground as defined in the Alberta Human Rights Act, e4c will consider requests for a reasonable accommodation. Candidates seeking a reasonable accommodation on this basis will be required to provide relevant documentation in support of the request for a reasonable accommodation.

Employment Type
Job Location
Working Hours
Monday to Friday 8:00 am to 4:00 pm; participate in on-call rotation.
Salary and Benefits

Competitive Salary
Robust Benefits Package
RRSP Matching
4 Weeks Paid Vacation
Paid Sick Time
Professional Development Opportunities
Employee Family Assistance Program (EFAP)


The below certificates are assets

Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS, and Food Safety.


Date posted
August 24, 2021
Closing Date
September 30, 2021
Background Check Process & Requirements

Prior to successful employment with e4c, applicants are required to submit a Police Information Check and Intervention Record Check. Applicants seeking a front line role are required to submit a Vulnerable Sector Police Information Check. 

Send your resume and cover letter to careers@e4calberta.org

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Position: Transitional Case Coordinator

Thank you for submitting your application and for your interest in e4c. Due to the volume of applications we receive, only individuals who have been shortlisted will be contacted.