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Housing Outreach Worker – WEAC

The Women’s Emergency Accommodation Centre (WEAC) provides emergency beds, meals, and security for women in a 24-hour-a-day staffed facility. As a Housing Outreach Worker, you will participate in case management providing resources and mentorship to assist with securing housing and financial benefits.

Hours: This position will be 40 hours a week.  Flexibility is required to meet program needs.

Why Join Our Team

  • Build relationships and connect people to the work we do.
  • Engage with individuals in meaningful opportunities, which positively impact those we serve.
  • Be a part of a supportive team, dedicated to professional and personal growth.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.
  • Full time position includes health, dental and other work related benefits.

In Your Role You Will

  • Use intake, assessment, and referral skills and tools to explore strengths and barriers to obtaining housing.
  • Carry out evidence-based practices for housing supports to homeless persons and liaison with landlords and other community resources.
  • Support the person served in finding and securing appropriate housing, as well as connecting to outside resources to ensure success.
  • Provide support using a person centered, trauma sensitive and harm reduction framework to ensure best possible outcomes.
  • Develop a trust relationship with person served through professional boundaries and ethical practice.
  • Coach persons served to develop healthy relationships with landlords and other service providers.
  • Assist persons served in navigating and accessing financial benefit.
  • Educate and refer persons served to appropriate community resources and how to access them.
  • Ensure persons served needs are being met through connection to medical, mental health, addictions, government supports, and legal assistance.
  • Plan for successful program exit through seamless transition to follow up support worker.
  • Develop and maintain relationships with community organizations that will benefit residents.

Education and Certifications

  • Degree or Diploma in Social Work, Community Support Worker, Human Services or related discipline.
  • Police Information Check with Vulnerable Sector Check.
  • Intervention Record Check.
  • Certifications (or willingness to obtain): Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction and Aboriginal Awareness Training.
  • Valid Class 5 Driver’s License.
  • Proof of vehicle insurance minimum $2 million liability, registration and drivers abstract.


  • 3+ years of experience conducting intakes, assessments and/or placement coordination.
  • 3+ years of related direct service work experience with diverse communities with varying and complex priorities needs.
  • Working knowledge of harm reduction sexual exploitation, abuse and trauma, addictions, mental health, homelessness, inner city, and indigenous culture.
  • Demonstrated experience de-escalating crisis situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • Proficient in MS Outlook, Word, Excel and database applications.

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.