Skip to content

Care Worker – Women’s Emergency Accommodation Centre

Does harm reduction, community connection, strength-based practices, wellness, addictions and other issues related to homelessness and sexual exploitation align with your knowledge and professional experiences? Do you identify as being resourceful, non-judgmental and a relationship builder? The Care Worker role is responsible for ensuring that the basic needs of persons served are being met through dignity and respect. You will provide key supports including: intake, diversion, medication distribution and keeping the shelter facility clean. You will actively engage with community members to ensure their needs are being met and work with them to identify their barriers to housing to better facilitate pathways out of shelter.

The Women’s Emergency Accommodation Centre (WEAC) is an emergency shelter for up to 64 women and is open 24 hours per day, 7 days per week and 365 days of the year. WEAC serves as an entry point to emergency and crisis housing, meals, personal hygiene care, laundry and on-site access to medical and mental health supports. You will ensure a safe and secure environment is maintained to meet the basic needs of a diverse population of transient homeless women and persons facing sexual exploitation, violence, abuse and addiction issues.

Why Join Our Team        

  • Build relationships and connect people to the work we do.
  • Engage with individuals in meaningful opportunities, which positively impact those we serve.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.
  • Full time position includes health, dental and other work related benefits.

In Your Role You Will

  • Engage with persons served to maintain a safe and secure environment for all women.
  • Develop a trust relationship with person served through professional boundaries and ethical practice.
  • Provide direct care to persons served by responding to requests for services including emotional support, crisis intervention and mediating shelter user conflict.
  • Complete intake process by: assessing and documenting persons served including physical/mental strengths and barriers, creating shelter exit plan, and reviewing shelter expectations and guidelines.
  • Administer medication distribution for shelter users.
  • Arrange for referrals to other agencies and programs.
  • Be a part of maintaining the overall cleanliness and organization of the building.
  • Build positive relationships with shelter users and community members.
  • Develop and maintain accurate documentation regarding program information.

Education and Certifications

  • Degree or Diploma in Social Work, Human Services or related discipline.
  • Police Information Check with Vulnerable Sector Check that meets e4c employment requirements.
  • Intervention Record Check.
  • Certifications (or willingness to obtain): Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Aboriginal Awareness Training.
  • Participation in AHS Personal Protective Equipment and You E-Learning Course must be completed prior to employment.


  • 1+ years related direct service work experience with diverse communities with varying and complex priorities needs.
  • Proven ability to practice relationship-based approaches.
  • Background working with people requiring higher levels of support due to trauma, addictions, mental illness, and/or poverty.
  • Working knowledge of harm reduction, person-centered, trauma-informed, strength based, collaborative, and/or solution focused practice.
  • Demonstrated experience de-escalating crisis situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • Experience using evidence based models of practice.
  • Able to create thorough and complete case notes and documentation.
  • Proficient and skilled with computer use and Microsoft office database entry.

Hours: Care worker shifts are four days on and two days off ( 7am – 4pm, 7am – 4pm, 3pm – 12am, 3pm – 12am)

(Due to AHS recommendations, applicants who wish to continue working at multiple congregate living or healthcare sites may not be considered.)

Posting Close Date: August 3rd, 2021

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith.