Skip to content

Transitional Support Worker – Youth Housing Program

Are you passionate about working with youth (ages 14-17) and helping them discover their pathway towards adulthood? Transitional Support Worker focuses on building relationships with youth through a non-judgmental, harm reduction, trauma informed and solution focused approach. You will play a key role in building a safe and supportive environment for the youth that promotes collaboration and innovation while ensuring the needs of youth are met.

Youth Housing Programs (YHP) offers safe, supportive transitional housing for youth experiencing complex barriers such as substance use/misuse/addictions, legal, poverty, traumatic histories, mental health, poverty and homelessness, LGBTQ2S+, and newcomers to Canada and/or refugees, and PSECA concerns. As the Transitional Support Worker (TSW), your primary responsibilities include building relationships with the youth and teaching them valuable life skills that support youths’ successful transition to adulthood. The TSW will complete all house related tasks (meal, preparation, cleaning, upkeep) ensuring a safe, clean and supportive home environment for the youth.

Multiple Shifts: When applying, please indicate which part time position you are available for:

  • Position 1: Monday to Friday from 7:00am to 11:30am
  • Position 2: Saturday and Sunday 7:00am to 11:30am
  • Position 3: Saturday and Sunday 2:30pm to 11:30pm
  • Position 4: Flexible schedule that varies according to program needs including: evenings, weekends and overnights which may require last minute notification to work.  

Due to AHS recommendations, applicants who are working at multiple congregate living or healthcare sites may not be considered.

Why Join Our Team        

  • Engage with youth in meaningful opportunities to support their pathways towards adulthood.
  • Double staffing model that better supports the youth we walk alongside.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.

In Your Role You Will

  • Build rapport, supervise and encourage youth through one-on-one supports.
  • Assist youth to actively participate in their transition plan and monitor their progression.
  • Support youth in establishing and maintaining healthy routines and life skills development (household shopping, meal planning, preparation, maintenance, money management etc.).
  • Communicate pertinent information and progress of youth to the House Leadership Team through daily case notes, documentation and log book tracking.
  • Plan and prepare meals for the following day in cooperation with youth.
  • Organize and maintain a clean orderly living environment in order to create a safe and supportive home environment for the youth.
  • Reinforce conflict resolution, positive communication, household respect through positive reinforcement, role modeling, supportive listening, etc.
  • Perform room checks and ensure cleaning and perimeter check statistics are met.
  • Complete nightly reports involving: operational updates, occupancy tracking and absent from care reporting and Critical Incident Reports (as required).
  • Prepare documentation and feedback for program review.
  • Comply and adhere to policies and procedures including: internal e4c policies, legislation, bylaws, licensing standards, CARF, Alberta Health, medication administration documentation/procedures etc.
  • Attend house meetings, hospital visits and community outings with youth.
  • Maintain positive relationships with neighbors, visitors and other community members.

Education and Certifications


  • Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
  • Police Information Check with Vulnerable Sector Check.
  • Child Intervention Check.
  • Certifications: Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS and Food Safety.
  • Reliable, registered vehicle, driver’s license, a recent driver’s abstract and valid insurance including two million dollar liability coverage.
  • Participation in AHS Personal Protective Equipment and You E-Learning Course must be completed prior to employment.


  • Certifications: FOIP, Mental Health First Aid


  • 2 years working with marginalized populations (youth experience is an asset).
  • Strong interpersonal, non-judgmental, empathetic, flexible and ability to work with initiative
  • and independence.
  • Experience working with youth struggling with addictions, poverty, mental health, and trauma.
  • Working knowledge and experience with harm reduction, resiliency, trauma -informed and solution focused practice.
  • Proficient in MS Outlook, Word, Excel, database applications and computer orientation.

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.