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Transitional Support Worker – Youth Housing Program

Are you passionate about working with youth (ages 14-17) and helping them discover their pathway towards adulthood? The Transitional Support Worker role focuses on building relationships with youth through a non-judgmental, harm reduction, trauma informed and solution focused approach. You will play a key role in building a safe, supportive and empowering environment for the while ensuring the needs of youth are met.

Youth Housing Programs offers a safe, supportive residential living environment for youth experiencing homelessness. As the Transitional Support Worker working in a part time capacity your primary responsibilities include building relationships with the youth and teaching them valuable life skills that support a successful transition to adulthood.

Why Join Our Team    

  • Empower youth through rapport building, role modeling, skill building.
  • Engage with youth in meaningful opportunities to support their pathways towards adulthood.
  • Double staffing model that better supports the youth we walk alongside.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.

In Your Role You Will

  • Build rapport, supervise and encourage youth through one-on-one supports using a nonjudgmental, empathetic and flexible approach.
  • Empower youth to actively participate in their transition plan while celebrating their successes and help to address barriers.
  • Support youth in establishing and maintaining healthy routines and life skills development.
  • Connect with youth experiencing complex barriers such as substance use, traumatic histories, mental health, and homelessness, LGBTQ2S+, and newcomers to Canada and/or refugees, and PSECA concerns.
  • Communicate pertinent information and progress of youth to the House Leadership Team through daily case notes, documentation and log book tracking.
  • Work hand in hand with youth to plan and prepare nutritious and appealing meals.
  • Create a safe, supportive, clean and organized home environment for the youth.
  • Reinforce conflict resolution, positive communication, household respect through positive reinforcement, role modeling and supportive listening.
  • Complete nightly reports involving: operational updates, occupancy tracking and absent from care reporting and Critical Incident Reports (as required).
  • Prepare documentation and feedback for program review.
  • Attend house meetings, hospital visits and community outings with youth.
  • Maintain positive relationships with neighbors, visitors and other community members.
  • Comply with all e4c policies, program operational policies, legislation, bylaws, licensing standards, CARF, Alberta Health.

Education and Certifications


  • Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
  • Police Information Check with Vulnerable Sector Check.
  • Intervention Record Check.
  • Certifications: Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS and Food Safety.
  • Reliable, registered vehicle, driver’s license, a recent driver’s abstract and valid insurance including two million dollar liability coverage.
  • Participation in AHS Personal Protective Equipment and You E-Learning Course must be completed prior to employment.

In House Training is offered for the below certificates as needed:

  • Standard First Aid, Mental Health First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS, Food Safety and FOIP.


  • 2 years working with marginalized populations (youth experience is an asset).
  • Experience supporting individuals struggling with addictions, poverty, mental health, and trauma.
  • Working knowledge and experience with harm reduction, resiliency, trauma -informed and solution focused practice.
  • Proficient in MS Outlook, Word, Excel, database applications and computer orientation.

Multiple Shifts: When applying, please indicate which part time position you are available for:

  • Position 1: Saturday and Sunday 7:00 am to 11:30 am
  • Position 2: Saturday and Sunday 2:30 pm to 11:30 pm 
  • Position 3: Monday to Friday        7:00 am to 11:30 am
  • Position 4: Saturday and Sunday 8:00 am to  4:00 pm

Due to AHS recommendations, applicants who are working at multiple congregate living or healthcare sites may not be considered.

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.