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Program Assistant – Community Services

Are you passionate about building a career in supporting Edmontonians who are facing personal, social, economic and cultural barriers? The Program Assistant provides planning and administrative support to e4c Community Services Programs to ultimately eliminate and alleviate poverty in Edmonton.

e4c Community Services includes School Based and Financial Empowerment Programming:

  • e4c School Based Programs: School Nutrition (lunch and snack), and Out of School Time (ArtStart and Young Chefs). School Nutrition programs provide a healthy and nutritious snack or lunch each school day to children/youth attending high-needs schools. Out of School time provides high quality skill building programming for children and youth.
  • e4c Financial Empowerment Programs: Make Tax Time Pay, EmpowerU, and the Financial Empowerment Champions Project. The programs target Edmonton’s most vulnerable communities. We focus on low income Edmontonians, many of whom are facing significant personal, social, economic and cultural barriers.

Hours: Full-time position: 40 hours per week: Monday to Friday: 10:00am to 6:00pm; requires a flexible            schedule; requires use of a personal vehicle and travel around the city of Edmonton.

 Why Join Our Team       

  • Connect with a variety of stakeholders – team members, program participants, and community members to build and model positive neighbor relations.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role and duties.
  • Robust benefit program, RRSP contributions, 3 weeks’ vacation, EAP and other work related benefits.
  • Be a part of a supportive team, dedicated to professional and personal growth.

In Your Role You Will

Program Delivery

  • Attends all program sites, program events and acts as an on-site contact to actively build positive relationships with children, families, volunteers and other stakeholders.
  • Assists in the planning and organization of program registration events.
  • Gathers, organizes and delivers programming materials to program sites.
  • Works with the Program Coordinator(s) in the on-site supervision and coordination of program volunteers, interns and student placements.
  • Provides appropriate behavioral guidance to participants that ensure rules are enforced in a positive manner to support a healthy self-concept of each child.
  • Communicates with parent/caregivers regarding their child’s participation in programming.
  • Report disclosures, critical incidents and communicate concerning observed behavior in persons served to Program Coordinator(s) as applicable.
  • Act as a role model and demonstrates what a healthy relationship with an adult looks like.


  • Completes and maintains month-end program statistics.
  • Reviews and completes bi-weekly payroll summary.
  • Reconciles monthly debit card and credit card transactions.
  • Develops, maintains and updates program files and contact lists.

Education and Certifications


  • High School Diploma.
  • Post-secondary education in a relevant field such as Human Services, Child and Youth Care, Communications or Education fields is an asset.
  • Police Information Check with Vulnerable Sector Check.
  • Child Intervention Check.
  • First Aid and CPR.
  • Food Handling Certificate.
  • Valid Class 5 Driver’s License and access to a reliable vehicle.
  • Proof of Vehicle Insurance, Registration (with proof of 2 million dollar liability coverage) and 3 year Drivers Abstract.


  • 1+ year relevant experience or a combination of relevant education and experience.
  • Experience working with school communities, children and diverse communities.
  • Knowledge of Food Security within a school setting.
  • Demonstrated ability to organize work and to work independently and in a team settings.
  • Strong administrative skills preferably in a program delivery setting.
  • Knowledge of nonprofit sector.
  • Ability to communicate effectively with multiple agencies and partners.
  • Proficient in MS Outlook, Word, Excel, database applications and computer operations.


  • Teamwork – Supports a positive team environment through the ability to work cooperatively, respectfully and effectively with staff, colleagues, and stakeholders to achieve collective results.
  • Personal Effectiveness – the ability to demonstrate skills, knowledge and an attitude that enable them to effectively carry out the job and to maintain personal health over time.
  • Quality – Provides exceptional customer service and high quality school based programming, while seeking ways to improve and enhance.
  • Commitment to Values of e4c –Demonstrates compassion for every individual and strives to build positive relationships with children and the school community.
  • Professionalism and Accountability – ability to demonstrate enthusiasm for and commitment to school based programs and accepts responsibility for personal actions.
  • Service Orientation – an understanding of persons served needs and strives to meet expectations. Highly motivated, dedicated, and compassionate individual; enjoys working with children.


When applying, please submit a thoughtful Cover Letter and Resume outlining your relevant interest and experience to:

  • Email:
  • Website:

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Thank you to all those apply. Only those short-listed will be contacted for an interview.