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Relief Transitional Support Worker – Youth Housing Program

Do you have a passion in supporting youth ages 14-17 and walking alongside them through challenges that they may face? The Youth Housing Program operates under a double staffing model and is hiring for Relief Transitional Support Workers to build a casual pool of dedicated individuals who are committed to supporting our youth on their pathways towards adulthood. The Youth Transitional Support Worker focuses on building relationships with youth through a non-judgmental, harm reduction, trauma informed and solution focused approaches. You will play a key role in creating a safe and supportive environment for the youth that promotes collaboration and innovation while ensuring the needs of youth are met.

Youth Housing Programs (YHP) offers safe, supportive transitional housing for youth experiencing complex barriers such as substance use/misuse/addictions, legal, poverty, traumatic histories, mental health, poverty and homelessness, LGBTQ2S+, and newcomers to Canada and/or refugees, and PSECA concerns. As the Relief Transitional Support Worker (TSW), your primary responsibilities include building relationships with the youth and teaching them valuable life skills that support youths’ successful transition to adulthood. The TSW will complete all house related tasks (meal, preparation, cleaning, upkeep) ensuring a safe, clean and supportive home environment for the youth.

Hours: Varies depending on program needs. Please indicate your weekdays, weeknights and overnight availability when applying.

Why Join Our Team        

  • Double staffing model that better supports youth and team members.
  • Build relationships and connect people to the work we do.
  • Engage with individuals in meaningful opportunities, which positively impact those we serve.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.

In Your Role You Will

  • Build rapport, supervise and encourage youth through one-on-one supports.
  • Assist youth to actively participate in their transition plan and monitor their progression.
  • Support youth in establishing and maintaining healthy routines and life skills development (household shopping, meal planning, preparation, maintenance, money management etc.).
  • Communicate pertinent information and progress of youth through daily case notes, documentation and log book tracking.
  • Plan and prepare meals in cooperation with youth.
  • Organize and maintain a clean orderly living environment in order to create a safe and supportive home environment for the youth.
  • Re-inforce conflict resolution, positive communication, household respect through positive reinforcement, role modeling, supportive listening, etc.
  • Prepare documentation, feedback and reporting for program review.
  • Comply and adhere to policies and procedures including: internal e4c policies, legislation, bylaws, licensing standards, CARF, Alberta Health, medication administration documentation/procedures etc.
  • Attend house meetings, hospital visits and community outings with youth.
  • Maintain positive relationships with neighbors, visitors and other community members.

Education and Certifications


  • Diploma in Child and Youth Care (CYC), Social Work, Human Services, or a related field.
  • Police Information Check with Vulnerable Sector Check.
  • Child Intervention Check.
  • Certifications: Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS and Food Safety.
  • Reliable, registered vehicle, driver’s license, a recent driver’s abstract and valid insurance including two million dollar liability coverage.


  • 2 years working with marginalized populations (youth experience is an asset).
  • Strong interpersonal, non-judgmental, empathetic, flexible and ability to work with initiative
  • and independence.
  • Experience working with youth struggling with addictions, poverty, mental health, and trauma.
  • Working knowledge and experience with harm reduction, resiliency, trauma -informed and solution focused practice.
  • Proficient in MS Outlook, Word, Excel, database applications and computer orientation.


Preference will be given to qualified applicants who are currently not working at a congregate care site.  When applying, please submit a thoughtful Cover Letter and Resume outlining your interest, experience and hours of availability:

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Thank you to all those apply. Position will remain open until pool is filled. Only those short-listed will be contacted for an interview.