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Youth Worker – Safe Spaces Program

Are you energetic, collaborative, creative and have a passion working with youth? Do you have an understanding of challenges that prevent LGBTQ2S+ youth in seeking safe and inclusive spaces and want to become their best advocates in obtaining inclusive supports?

The Safe Spaces Program supports LGBTQ2S+ youth between the ages of 16-24 to obtain short term, community based accommodations with the intention of planning for transition to stable, permanent housing. You will develop and nurture relations with communities, landlords, stakeholders; foster positive community supports for youth participants, facilitate group activities (recreational/educational) with youth, and provide referrals and provide follow-up supports to external services (LGBTQ2S+ service providers, legal, medical, educational, Children’s Services, etc.).

Hours: Full-time from Tuesday to Friday – 12:00pm to 7:30pm.

Why Join Our Team       

  • Engage with youth in meaningful opportunities to support their pathways towards adulthood.
  • Robust benefit program, RRSP contributions, 3 weeks’ vacation, EAP and other work related benefits.
  • In-house collaborative training opportunities and supervisory coaching sessions to build knowledge, skills and tools relevant to your role and duties.
  • Be supervised and mentored through observation, formal and informal coaching and overall recognition of successes in support of your professional capacity & goals.

In Your Role You Will

  • Facilitate case assessment and case management sessions with youth.
  • Support youth in developing goals in working towards day-programming attainment (school, life skills, job, rehabilitation etc.).
  • Build rapport with youth through active and supportive listening.
  • Provide crisis intervention and one-to-one support of youth in the community.
  • Work with youth, families, service teams, landlords and community members to assist in developing positive relationships.
  • Attend meetings and activities with youth in the community including one-on-one work with youth in their apartments/suites.
  • Ensure youth have clean, safe and healthy living environments.
  • Compile and maintain physical and electronic files with supporting documentation.

Education and Certifications


  • Diploma in Gender Studies, Child and Youth Care (CYC), Social Work, Human Services, or related field.
  • Police Information Check with Vulnerable Sector Check.
  • Intervention Record Check.
  • Requires use of personal vehicle including Valid Class 5 driver’s license, proof of vehicle insurance ($2 million liability), driver’s abstract, and vehicle registration.
  • Certificates (or willingness to obtain):
    • Standard First Aid.
    • Aboriginal Awareness.
    • Medication Administration.
    • De-Escalation.
    • Suicide Intervention.
    • Harm Reduction.


  • Certificates:
    • Protection of Sexually Exploited Children’s Act
    • Serving LGBTQ2S Participants


  • 2+ years’ experience working with marginalized populations (LGBTQ2S+ and youth experience is an asset).
  • Working knowledge and understanding of LGBTQ2S+ experiences, harm reduction, resiliency, trauma-informed and solution focused practice.
  • Demonstrated experience de-escalating crisis and potentially violent situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • Extensive background and experience working with youth struggling with addictions, poverty, mental health, and traumatic histories. Understanding and ability to respond to multiple, complex barriers faced by high-risk youth.


  • Communication – Comfortable communicating formally, informally, in groups and one-on-one.  Able to obtain and share information, ideas, and problems.  Able to ask for advice, support and accept feedback
  • Relationship Building – Able to build formal and informal professional relationships.  Model and foster respect and reciprocity with people served in the program, team members, other e4c personnel, external service providers and community members
  • Accountability – Able to define expectations for self and others and to act to fulfill these expectations.  Able to self-reflect, monitor and correct one’s own actions. Takes accountability to deliver the best service by demonstrating best practice behaviors following organizational policy and procedures, CARF standards, OH & S, and Government of Alberta Licensing protocols.
  • Create and Lead Change – proactive and preventative; innovation and creative; pathfinding; inspirational. Seeks ways to improve processes and efficiencies for enhanced service and community relations. Responds to new and innovative ideas in an effort to effectively problem solve for resolution.


At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Thank you to all those apply. Only those short-listed will be contacted for an interview.